Frequently Asked Question

If you want the ability to unsend a message due to an error, or forgotten attachment, use the following steps to enable this feature

Step 1: Click the gear icon in the top right corner of your screen when logged into the web version of your email account and click on Options

Step 2: Click Undo Send from the menu on the left hand side of your screen

Step 3: Select Let me cancel messages I've sent for, and then select the amount of time you would like before the message is fully sent off to your intended recipient, then click Save